

If you want to make changes or updates at any point, select the new mailbox and click on Edit next to the information you want to modify.When you’re finished, click Save, then Close. Add members by searching for them or selecting them from a list.It may take a few minutes to reach this step after you add the mailbox. When the wizard continues to Next Steps, choose Add members.Many addresses begin with “support”, “info”, or “contact.” Then click Add. Choose Add a mailbox and type in the name you want it to have.

Go to Groups and choose Shared Mailbox.If you are the admin, follow these steps: Creating a Shared Mailbox in Outlookīefore you use the mailbox, you will need to have an office 365 admin for your company or organization set it up and add you as a member. If you’re new to using shared mail in Outlook, here are some “how-to” tips to help you get started. Group members can now communicate without logging into the mailbox or conveying personal information. When you create a shared mailbox in Outlook, members can monitor messages via a public email alias, which usually appears as The sender appears under this alias, too, rather than by name. Outlook Calendar allows members to create events or let others know when they’ll be out of the office. A communal email center is also an asset if your employees are responsible for responding to customer inquiries. A shared mailbox in Microsoft Outlook will prove invaluable if your team is collaborating on a project, as they can exchange messages from a central platform.
